Palm Beach Airport FAQs

Which exit should I take from I-95 to enter Palm Beach International Airport (PBI)?
Take Exit 69 (Belvedere Road) from I-95 and follow the signs to Palm Beach International Airport.

Are all car rental companies located off-site at PBI?
No, most major car rental companies are located on-site at PBI, within walking distance from the baggage claim area.

Is there free Wi-Fi available at PBI?
Yes, PBI offers free Wi-Fi throughout the terminal for all passengers and visitors.

How can I get a gate pass to accompany a ticketed passenger to the gate?
Gate passes are only issued in special circumstances, such as for assisting minors or passengers with disabilities. You must request a gate pass at your airline’s ticket counter and provide valid identification.

How do I arrange for wheelchair assistance at PBI?
Wheelchair assistance can be requested through your airline in advance or at the airport upon arrival. Airline staff will coordinate the service for you.

What restaurants and shopping options are available at PBI?
PBI features a variety of dining and shopping options, including cafes, fast food, sit-down restaurants, gift shops, and newsstands, both before and after security.

What is REAL ID, and do I need it to travel from PBI?
REAL ID is a federally compliant form of identification required for domestic flights in the U.S. Starting from the enforcement date, you will need a REAL ID or another TSA-accepted ID to fly from PBI.

Who do I contact if I lost an item at PBI?
For lost items in the terminal, contact the airport’s Lost and Found office. For items lost on an aircraft, contact your airline directly.

Does PBI offer luggage storage or lockers?
No, PBI does not currently offer luggage storage or locker facilities.

What nonstop destinations can I fly to from PBI?
PBI offers nonstop flights to many major cities in the U.S., Canada, and the Caribbean. Check the airport’s website or your airline for the most up-to-date list of nonstop destinations.

Where is the cell phone lot located at PBI?
The cell phone lot is located near the airport entrance and allows drivers to wait for arriving passengers free of charge until they are ready for pickup.

What are the parking options and rates at PBI?
PBI offers premium, short-term, long-term, and economy parking options, each with different rates. Shuttle service is available from economy lots to the terminal.

How can I check my flight status at PBI?
Flight status can be checked on the airport’s official website, through your airline, or on display boards throughout the terminal.

What hotels are near Palm Beach International Airport?
Several hotels are located within a short distance of PBI, ranging from budget to full-service accommodations. Many offer free shuttle service to and from the airport.

What are the operating hours of Palm Beach International Airport?
PBI operates 24 hours a day, but individual airline counters, shops, and restaurants have varying hours. Check with your airline or the specific business for details.